Respond to incidents faster, with greater insight

Documatic helps you swiftly resolve customer-impacting issues by identifying key events and insights across your stack. Visualise each incident and pull together the right people across your organisation.

Trusted by engineers at

[Feature]

Issue root cause analysis

We support your teams during challenging moments by providing a timeline of changes that triggered the error and may have led to the incident

Dependency mapping across multiple codebases when an error occurs

Debug errors as they occur from observability tooling by visualizing the infrastructure and code connections across microservices and monorepos and across multiple codebases

Similar issue identification

Reduce noise in your tooling by identifying related issues that occur in multiple codebases across services, and across tooling and time.

Bridge call organization

Effortlessly arrange bridge calls with the right team and engineers Involved in the triggered event

[From our users]

Don’t just take our word for it

This is super useful and I love the evolution of the product and space. Manual queries as a starting point for an incident is super valuable because often times, we don't know what has gone wrong and how it went wrong.

Faris Masad - Founding Engineer @Replit

Faris Masad
Founding Engineer @Replit

With Documatic's identification capabilities, pinpointing related issues across services and codebases is a breeze. It has significantly reduced noise in our tooling, allowing for a more focused and efficient incident resolution process.

Mostafa Ibrahim - Tech Lead, GoCardless

Mostafa Ibrahim
Tech Lead, GoCardless

Knowing which piece of code and who is associated with it makes post-mortem work easier during incidents. Code level incidents can be challenging to identify the root cause having an end-to-end solution that help to triage at code level is definitely helpful.

Prasana Kannan - Senior Software Engineer

Prasana Kannan
Senior Software Engineer

Documatic completely changed our incident response. No more fumbling through tools—just one click to visualize the entire codebase. Bridge calls now have the right experts, making our response lightning-fast.

Tsavo Knott - CEO @ Pieces.app

Tsavo Knott
CEO @ Pieces.app

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Resolve incidents end-to-end on a unified platform

Analyze

Visualize

Identify

Organize

Analyze
We aid your teams in critical times, offering a comprehensive timeline of changes uncovering the error's origins and potential incident triggers.
Visualize
Instantly troubleshoot errors by mapping infrastructure and code connections across microservices and monorepos in multiple codebases, enhancing information from your observability tools.
Identify
Streamline your tooling by pinpointing related issues across services, codebases, and time to reduce noise and enhance incident clarity
Organize
Streamline bridge call coordination by identifying and assembling the right team and engineers with relevant knowledge to efficiently address the triggered event. Ensure bridge calls involve only those essential to resolving the incident, optimizing collaboration and response effectiveness.